Refund policy

Returns & Refunds

At VXN Petite, all sales are final. We currently do not offer refunds.

This includes:
- Sale items
- Swimwear
- Gift cards
- Accessories
- VXN AFTER DARK

Please review your order carefully before completing your purchase.

Store Credit & Exchanges

We currently offer exchanges or store credit only.

Items eligible for exchange or store credit must:
- Be requested within 7 days of delivery
- Be unworn and unused
- Have original tags attached
- Be in original condition

For hygiene reasons, swimwear and certain intimate items may not qualify for exchange or store credit.

 

To place a return for an exchange/store credit, please login in/signup for a customer account to place your return using this link:

https://account.vxnpetite.com

Customers are responsible for exchange shipping costs unless the item received was incorrect or damaged.

Store credit will be issued in the form of a digital code for future purchases.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 days of delivery at:

vxnpetite@gmail.com

Please include:
- Your order number
- Photos of the item(s)
- A brief description of the issue

We’ll work quickly to make it right.

Contact

For any questions regarding your order, please contact:

vxnpetite@gmail.com